Ratings & Reviews

Overall Rating

5(70 reviews)100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by Christina J. - |Recommended: YesAwesome environment — Yes its a great comfortable place to live the community is friendly n its a peaceful place to come home n relax on a long day
response from property -Thank you so much for the review and feedback Christina! We are very glad to hear that your experience here has been great. We are happy that you are able to come home to Cottonwood Reserve after a long day and just wind down and relax!
submitted by Jessica J. - |Recommended: YesAwesome experience — I loved living at Cottonwood Reserve. I literally have no complaints. The office staff is beyond friendly. I'm always surprised that they remember my name when I go to pick up packages. In additional to the friendliness of the staff, the maintenance crew are A1. It's the norm to have same day services when I enter a request.
response from property -You just made our day Jessica, thanks for sharing your positive experience with us!
submitted by Samantha W. - |Recommended: YesVery nice, meets every day needs — It is a nice property. They have very good amenities. No problem with parking. Great office hours. Quick responses to maintenance problems. Package pickup in office. Office staff very friendly.
response from property -Thanks for the review, Samantha! We are so happy to hear you've had a good experience with parking, hours, maintenance, and amenities! Let us know if we can do more.
submitted by Donna H. - |Recommended: YesExceptional — Living here for the past 3 years has been very enjoyable. We take full advantage of all amenities and enjoy community events. Office and maintenance staff always have smiling faces and are very helpful.
response from property -Hi Donna, thank you for this wonderful review! We are glad you live with us at Cottonwood Reserve!
submitted by Elizabeth W. - |Recommended: YesGreat place to live — The new phase properties are very nice. Maintenance is quick to respond to any issue. The appearance of the new buildings are very nice on the inside and the grounds are well kept. The size of the apartments is nice, and the location to the airport is very convenient - 15 min drive. several grocery stores and shopping are nearby. Pool deck area is very nice. The gym is ok - could be improved by having a cable machine and always being stocked with water. Parking is a bit of a problem, as there appear to be not enough spaces for the number of vehicles here. It can be frustrating. I can hear the people above me walking around however it's not intolerable. Overall it's a great place to live. I think the square footage and nice community is worth the price.
response from property -Thanks for the positive review, Elizabeth! Hearing that the team has been helpful and amenities enjoyable is always nice, so thank you! Let us know if you have any suggestions for improving parking and noise level control! Feel free to come by or call anytime, your feedback is appreciated.
submitted by Jacqueline G. - |Recommended: YesBeautiful Community — I love the apartment. I am in the new phase and it is very spacious. Also having a separate walk in laundry room is a huge plus. The staff in the office are very courteous and friendly and the manager Courtney goes above and beyond to make everyone feel welcome
response from property -Jacqueline, we love that you love your apartment! Thank you for the kind comments, we hope you'll let us know if you need anything.
submitted by Amy R. - |Recommended: YesBeautiful brand new buildings. Great location. — I love the location, ease of access to all major highways and the shopping center less than 10 minutes away. Parking is a challenge as there isn't much available, and I can occasionally hear the upstairs neighbors children running back and forth. However, overall, it's a small price to pay for such a lovely home.
response from property -Thanks for the review, Amy! We are glad you have had a good experience with the community and location! Let us know if we can do more to provide a quality experience.
submitted by Karishma K. - |Recommended: YesHome sweet home — I like s living at cottonwood reserve. The staff is exceptional. I never have to worry about a thing. The apartment I moved into was in great condition and maintenance is quick to act on requests. I have no complains living here at all. I sometimes hear the neighbors dog barking but that’s really not an issue with the apartment itself.
response from property -Thanks for the review on your apartment and the staff, Karishma! We are so happy you love the community! Let us know if your concerns with the noise levels persist and we'd love to discuss any suggestions you have for improving that area.
submitted by Michael C. - |Recommended: YesWell maintained — The staff is friendly, the buildings are spacious, and the grounds are well maintained
response from property -Thank you for the review, Michael! We are so happy to hear you've had a good experience with the staff and buildings! Let us know if we can do more.
submitted by Shirish K. - |Recommended: YesGood place to live — I feel safe to live in this community. staff and maintenance service of community is very good .
response from property -Thanks for the review, Shirish! We are glad to hear you like the community, staff, and atmosphere! Let us know if we can do more to provide a quality experience.
submitted by Olivia C. - |Recommended: YesGreat Place — Our family lived here for 3.5 years and had 0 complaints that weren’t handled promptly and professionally. The team takes pride in the property and it shows Office staff has been the same since we moved in, maintenance treats your apartment as if it’s their home too, and the amenities are amazing If the school district was better, we would have never left
response from property -Thanks for the review, Olivia! We are so happy to hear you've had a positive experience with the community, amenities, location, and staff! Please feel free to call if you can think of anything we can do to further improve the community.
submitted by Christopher R. - |Recommended: YesGreat — We love our upscale apartment, and quiet neighborhood. Our neighbors can be noisy on occasion but nothing too bad. Construction noise is loud but temporary as building 19 will be finished soon.
response from property -Thanks for the feedback, Christopher! We are happy to hear you've enjoyed your apartment and the neighborhood! If we can do more to further provide a quality experience and better noise level control, feel free to come by the office anytime!
submitted by Amber B. - |Recommended: YesI love the property. It feels like home. — It feels like home. I enjoy all the amenities. The maintenance men are awesome at doing their job. Love the high ceilings. One down side is parking is limited and I'd prefer that the gates stay open all day, and close at like 8pm or something. Overall feel is clean and well-kept. The ladies in the office are very kind and are quick to help out.
response from property -Hi Amber, thanks for the review on your community! We are happy to hear you feel at home and love the community! We hear you on the parking and would love to go over your suggestions with the gates. Feel free to come by the office anytime!
submitted by Donee S. - |Recommended: YesThe property is very nice — I would tell them that I love the atmosphere and friendliness of staff.
response from property -Hi Donee, thanks for the review on the atmosphere and staff! Let us know if we can do more to provide a great experience.
submitted by Jason K. - |Recommended: YesSo far, it is a great place to live — Fairly quiet and safe. There are always people families walking around in the mornings and evening. The office staff and maintenance have been very helpful and responsive.
response from property -Hi Jason, thank you for the review! We are glad you have had a good experience with the community atmosphere/other tenants and the staff! Let us know if we can do more.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Cottonwood Reserve", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Cottonwood Reserve", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose