Ratings & Reviews

Overall Rating

5(75 reviews)100% of customers recommend this property

Rating Per Category


Resident Reviews

submitted by Arup G. - |Recommended: YesStaffs are very helpful — They always come on time and solve the problems. R
response from property -Hey Arup, thanks for the review! Yes, our team works hard to make sure the community is a great place to live!
submitted by Pruthvi S. - |Recommended: YesWell maintained community — It's a pretty decent community to live in.
response from property -Thanks for the review Pruthvi! Our team works hard to make sure Cottonwood Reserve is a great community for its residents.
submitted by Jeffrey S. - |Recommended: YesI love it. — They should live here.
response from property -Hey Jeffrey, thanks for the great review! Let us know if you ever need anything!
submitted by WILFREDO R. - |Recommended: YesNice place — Me siento complacido con la vivienda
response from property -Nos da gusto que le guste vivir aquĆ­ Wilfredo!
submitted by Balasubramaniam S. - |Recommended: YesIt is a decent place with food facilities — It is peaceful and helpful maintenance people.
response from property -Thanks for the review Balasubramaniam! Our team strives to make this community special for its residents!
submitted by Nelson C. - |Recommended: YesFriendly apts — Good neighborhood and very clean.
response from property -Thanks for the review Nelson! Glad you're enjoying your residency with us!
submitted by Sanjeev M. - |Recommended: YesAwesome — Awesome
response from property -Hey Sanjeev, thanks for the review!
submitted by Sreeja K. - |Recommended: YesBest community ever we have lived — Best community ever we have lived
response from property -Hey Sreeja, thanks for a wonderful review! We're glad the community is up to your satisfaction.
submitted by Dallas T. - |Recommended: YesVery Professional and Well Kept Community — Family friendly, clean and well living conditions. Highley Reccomend.
response from property -Hey Dallas, thanks for the review! If you ever need anything, let us know!
submitted by Aaron I. - |Recommended: YesIt's a good place, to live, to grow and keep the family safe — It's a good place, with all the facilities to keep the family good and healthy
submitted by NARENDRA R. - |Recommended: YesGreat — great
response from property -Thank you so much for the positive feedback! We are happy to have you call Cottonwood Reserve home!
submitted by Myles A. - |Recommended: YesGreat Place to Live — Cottonwood Reserve is a great place to live. I only lived there for a short 3 months, but it gave me a pretty good feel of the community. I lived in the new part of the complex, so I'm not sure what the other apartments are like inside. Here are some of the things I liked 1. The pool and gym are really nice and there is a huge basketball court if you are into that. 2. There are nice grills with nice seating areas placed throughout the complex. 3. The trash valet works well. 4. The leasing office staff are really nice in my experience with them. 5. The apartment quality is pretty good and it was immaculately clean when we moved in. Here are the things I did not like. Some of these are not about the community, but about the surrounding area 1. There is a police training academy next door. I live about mid way into the community and I can hear automatic gun shots in my apartment periodically. This even happens in the evening time which is insane. 2. The traffic on S. Tryon in both directions from this place is TERRIBLE during rush hour. 3. In my experience, my upstairs neighbor was pretty noisy. He would play loud music which would leak down into our apartment and was yelling at someone pretty often. I also heard his footsteps a lot and slamming doors. Other than that I never heard the side neighbors. 4. All the different fees and how they are posted to your account are really confusing. For instance, there is a fee called Utility which is very ambiguous since there is also a fee for internet cable , sewer , trash valet , trash removal and I pay separately for electricity. So what is this Also, the other fees are sometimes broken up such as Sewer 8.40, Sewer 2.75 . Overall, I wouldn't mind living here longer if I was going to be in Charlotte longer. It's probably the best company owned apartment complex I've lived in.
response from property -Myles, We appreciate you taking the time to come on here and leave this awesome review with feedback on what we're doing right as well as things we need to work on moving forward. It sounds like you have loved all of our awesome amenities, however our community may not be in the best location for you. We would like to apologize for any of the concerns you experienced while living here. Our community office is always open to discuss any further concerns. Thank you so much again!
submitted by Andrea B. - |Recommended: YesExcellent apartment. Best I've ever rented — This place is phenomenal. The quality of the apartment is top notch. We rarely heard our neighbors. Parking was always available. It is pricey, but you get what you pay for. It is worth the money if you can afford it.
response from property -Andrea, Thank you so much for taking the time to come on here and leave this awesome review of our community. We are so happy to hear that Cottonwood Reserve was phenomenal for you and that we met all of your living expectations. Thank you!
submitted by Derek H. - |Recommended: YesAwesome Apartment Complex — Great staff, great maintenance team. This apartment complex has been an absolute joy to work with and live here. The neighbors are great and the complex itself is really well taken care of. I enjoyed my 3 years here and want to thank the staff and maintenance team for constantly ensuring an awesome living situation. Thanks to all and happy holidays
response from property -Derek, Thank you so much for taking the time to come on here and leave this 5 star review! It sounds like Cottonwood Reserve is meeting all of your living expectations plus more and we couldn't be happier about it! We are very grateful to have you as a resident here for the past 3 years and look forward to seeing you around the community going forward. Thank you!
submitted by Bianca R. - |Recommended: YesGreat Living Experience — The apartments are in great condition even the older style ones Community is quiet. The pool, playground, park, basketball court, and grill areas have provided fun and loving experiences for my family and friends. The staff have been there every time I needed something. Wish I could stay forever
response from property -Bianca, we are so happy to hear that all of your living expectations are being met here at Cottonwood reserve! It sounds like you are taking full advantage of all of our amenities and great features here! Thank you for being a resident with us!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Cottonwood Reserve", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Cottonwood Reserve", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose