Ratings & Reviews

Overall Rating

5(65 reviews)100% of customers recommend this property

Rating Per Category


Resident Reviews

Greatsubmitted by NARENDRA R. - |Recommended: Yesgreat
response from property -Thank you so much for the positive feedback! We are happy to have you call Cottonwood Reserve home!
Great Place to Livesubmitted by Myles A. - |Recommended: YesCottonwood Reserve is a great place to live. I only lived there for a short 3 months, but it gave me a pretty good feel of the community. I lived in the new part of the complex, so I'm not sure what the other apartments are like inside. Here are some of the things I liked 1. The pool and gym are really nice and there is a huge basketball court if you are into that. 2. There are nice grills with nice seating areas placed throughout the complex. 3. The trash valet works well. 4. The leasing office staff are really nice in my experience with them. 5. The apartment quality is pretty good and it was immaculately clean when we moved in. Here are the things I did not like. Some of these are not about the community, but about the surrounding area 1. There is a police training academy next door. I live about mid way into the community and I can hear automatic gun shots in my apartment periodically. This even happens in the evening time which is insane. 2. The traffic on S. Tryon in both directions from this place is TERRIBLE during rush hour. 3. In my experience, my upstairs neighbor was pretty noisy. He would play loud music which would leak down into our apartment and was yelling at someone pretty often. I also heard his footsteps a lot and slamming doors. Other than that I never heard the side neighbors. 4. All the different fees and how they are posted to your account are really confusing. For instance, there is a fee called Utility which is very ambiguous since there is also a fee for internet cable , sewer , trash valet , trash removal and I pay separately for electricity. So what is this Also, the other fees are sometimes broken up such as Sewer 8.40, Sewer 2.75 . Overall, I wouldn't mind living here longer if I was going to be in Charlotte longer. It's probably the best company owned apartment complex I've lived in.
response from property -Myles, We appreciate you taking the time to come on here and leave this awesome review with feedback on what we're doing right as well as things we need to work on moving forward. It sounds like you have loved all of our awesome amenities, however our community may not be in the best location for you. We would like to apologize for any of the concerns you experienced while living here. Our community office is always open to discuss any further concerns. Thank you so much again!
Excellent apartment. Best I've ever rentedsubmitted by Andrea B. - |Recommended: YesThis place is phenomenal. The quality of the apartment is top notch. We rarely heard our neighbors. Parking was always available. It is pricey, but you get what you pay for. It is worth the money if you can afford it.
response from property -Andrea, Thank you so much for taking the time to come on here and leave this awesome review of our community. We are so happy to hear that Cottonwood Reserve was phenomenal for you and that we met all of your living expectations. Thank you!
Awesome Apartment Complexsubmitted by Derek H. - |Recommended: YesGreat staff, great maintenance team. This apartment complex has been an absolute joy to work with and live here. The neighbors are great and the complex itself is really well taken care of. I enjoyed my 3 years here and want to thank the staff and maintenance team for constantly ensuring an awesome living situation. Thanks to all and happy holidays
response from property -Derek, Thank you so much for taking the time to come on here and leave this 5 star review! It sounds like Cottonwood Reserve is meeting all of your living expectations plus more and we couldn't be happier about it! We are very grateful to have you as a resident here for the past 3 years and look forward to seeing you around the community going forward. Thank you!
Great Living Experiencesubmitted by Bianca R. - |Recommended: YesThe apartments are in great condition even the older style ones Community is quiet. The pool, playground, park, basketball court, and grill areas have provided fun and loving experiences for my family and friends. The staff have been there every time I needed something. Wish I could stay forever
response from property -Bianca, we are so happy to hear that all of your living expectations are being met here at Cottonwood reserve! It sounds like you are taking full advantage of all of our amenities and great features here! Thank you for being a resident with us!
Persimmon Oaksubmitted by Jekea S. - |Recommended: YesI'm really happy with living here. I looked at 5 or 6 complexes before choosing one, and Cottonwood was definitely the top choice. It is in a great location, close to all major highways, and not too far from uptown. The staff is very friendly and helpful, overall I am very happy.
response from property -Jekea, we are very happy that you chose Cottonwood Reserve to be your community and home! We are happy to hear that you like our overall location and that the staff has been friendly and helpful as well. Thank you so much for being an awesome part of this community!
Enjoying our time heresubmitted by Gretel K. - |Recommended: YesI enjoy the neighborhood and the ladies at the office are always helpful and nice
response from property -Thank you for the 5 star review Gretel! We are very happy to hear that the staff has been helpful and friendly! We are glad you are enjoying your living experience here and we hope to keep it that way moving forward!
Peaceful and secure Commiuntysubmitted by Aditya P. - |Recommended: YesPeaceful, safe and immediate response from the staff, i will recommend this to my frnds matter of fact i already did 😀
response from property -Aditya, Thank you so much for the 5 star review! We are very happy to hear that you feel very secure in our community. It is very nice that you find Cottonwood Reserve so peaceful as well! Thank you for being such a great part of this community!
This property is close to everything.submitted by Stephen B. - |Recommended: YesMany families live on this property and it is extremely quiet. I would highly recommend it to anyone.
response from property -Stephen, Thank you for the 5 star review and rating! We are very happy to hear that you are enjoying your living experience here at Cottonwood Reserve! Thank you for being such an awesome resident in this great community!
Great Placesubmitted by Tonya J. - |Recommended: YesGreat place to live, ladies in the office are very polite, amenities are incredible You should rent here.
response from property -Tonya, thank you for the kind words. It is great to hear that our staff has been very polite and helpful to you. We are also glad that you are enjoying all of our great amenities here at Cottonwood Reserve. Thank you for the 5 star review!
Awesome environmentsubmitted by Christina J. - |Recommended: YesYes its a great comfortable place to live the community is friendly n its a peaceful place to come home n relax on a long day
response from property -Thank you so much for the review and feedback Christina! We are very glad to hear that your experience here has been great. We are happy that you are able to come home to Cottonwood Reserve after a long day and just wind down and relax!
Awesome experience submitted by Jessica J. - |Recommended: YesI loved living at Cottonwood Reserve. I literally have no complaints. The office staff is beyond friendly. I'm always surprised that they remember my name when I go to pick up packages. In additional to the friendliness of the staff, the maintenance crew are A1. It's the norm to have same day services when I enter a request.
response from property -You just made our day Jessica, thanks for sharing your positive experience with us!
Very nice, meets every day needssubmitted by Samantha W. - |Recommended: YesIt is a nice property. They have very good amenities. No problem with parking. Great office hours. Quick responses to maintenance problems. Package pickup in office. Office staff very friendly.
response from property -Thanks for the review, Samantha! We are so happy to hear you've had a good experience with parking, hours, maintenance, and amenities! Let us know if we can do more.
Exceptionalsubmitted by Donna H. - |Recommended: YesLiving here for the past 3 years has been very enjoyable. We take full advantage of all amenities and enjoy community events. Office and maintenance staff always have smiling faces and are very helpful.
response from property -Hi Donna, thank you for this wonderful review! We are glad you live with us at Cottonwood Reserve!
Great place to livesubmitted by Elizabeth W. - |Recommended: YesThe new phase properties are very nice. Maintenance is quick to respond to any issue. The appearance of the new buildings are very nice on the inside and the grounds are well kept. The size of the apartments is nice, and the location to the airport is very convenient - 15 min drive. several grocery stores and shopping are nearby. Pool deck area is very nice. The gym is ok - could be improved by having a cable machine and always being stocked with water. Parking is a bit of a problem, as there appear to be not enough spaces for the number of vehicles here. It can be frustrating. I can hear the people above me walking around however it's not intolerable. Overall it's a great place to live. I think the square footage and nice community is worth the price.
response from property -Thanks for the positive review, Elizabeth! Hearing that the team has been helpful and amenities enjoyable is always nice, so thank you! Let us know if you have any suggestions for improving parking and noise level control! Feel free to come by or call anytime, your feedback is appreciated.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Cottonwood Reserve", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Cottonwood Reserve", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose